Huisman has launched myHuisman©, an online client portal which offers equipment owners a parts shop, a knowledge base and a technical library.
Huisman developed the system in co-creation with its clients Fred. Olsen, Van Oord, amongst others.
The parts shop allows equipment owners to browse their equipment. It offers a practical breakdown structure in which all available parts can be ordered.
The knowledge base includes a ticket system which allows equipment owners to prioritise requests for Huisman. This way, they are able to indicate what is the most urgent demand.
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The technical library contains all equipment documentation including drawings, manuals, certifications, and service reports.
Huisman will continue to expand the features of myHuisman© in the near future with, for example, a dashboard that monitors the state of the equipment, so owners can see what needs replacement and schedule ahead.